Damage detection
Spot visible damage and retain the images behind the flag.
THE VISUAL AI LAYER FOR WAREHOUSE OPERATIONS
Know what
crosses
your dock.
Damage, counts, labels and measurements—captured as pallets move. LuminX verifies the load and connects what it sees to your warehouse systems.
LUMINX / IN THE FIELDDOCK 34
Capture the load as it moves.LuminX in a working warehouse.
Up to 8 mphRead in motionAt forklift speed
<5 secTo verificationFrom pallet to record
270°Three-sided coverageFrom two dock units
PoEPower over EthernetPower + data. One cable.
On-siteAI processingIntelligence at the dock
FROM THE PEOPLE
WHO RUN THE DOCKS
01 / WHAT LUMINX DETECTS
More than a barcode.
The full picture.
One view of the load brings together its identity, quantity and condition. These are the details LuminX captures as freight moves.
Case counting
Count cases as the pallet moves through the dock.
Measurements
Capture load dimensions as part of the pallet record.
Handwritten text
Read handwritten information as well as printed labels.
Barcodes & QR codes
Capture identifiers directly from the labels on the load.
Lots & expiration dates
Read lot information and dates for traceability.
Temperature
For cold storage, capture temperature alongside the shipment record.
Pallet type
Identify the pallet type alongside its contents.
02 / THE WORKFLOW
Freight moves fast.
Your records should keep up.
LuminX turns the moment a pallet crosses the dock into information your team can use.
01Capture what’s moving.
Capture labels, counts, condition and measurements as pallets pass through the dock. Keep freight moving without stopping for a manual scan.
02Match it to what’s expected.
Reconcile captured shipment information with your bill of lading and WMS records. Surface differences while the freight is still at the dock.
03Resolve it with evidence.
Review exceptions with the pallet images behind them. Keep a searchable record for shipment questions, customer conversations and freight claims.
OS&D CONTROL
Catch overages, shortages
and damage.
Extra cases, missing product, damaged freight. LuminX helps identify these OS&D exceptions and gives your team a visual record to support reconciliation, claims and customer conversations.
LABOR & COST
Less checking.
Less rekeying.
Reduce time spent on manual scanning, counting and data entry. Automatic capture and reconciliation let your team focus on exceptions instead of checking every pallet by hand.
03 / HARDWARE
A small footprint.
A different perspective.
Two slim units at the door. Power and data over Ethernet, on-site AI and soft lighting—all designed to fit the way your dock already runs.
01
Power + data. One cable.
Power over Ethernet carries both to the unit, without running a separate electrical supply to each door.
02
Processed on site.
AI runs locally on the unit, turning captured images into shipment information at the dock.
03
Soft lighting. Clear reads.
Low-intensity lighting supports image capture without flooding the loading area with harsh light.
04
Clear of the workflow.
A slim profile keeps the forklift path open. Pallets keep moving through the dock as usual.
04 / COVERAGE THAT MOVES WITH YOU
See three sides
of the pallet.
Two dock units capture three faces of the pallet as it passes. An optional forklift unit covers the remaining face.
- 270°
- Two dock-mounted unitsThree pallet faces. No stopping or turning.
- +90°
- Optional forklift unitThe remaining face, for 360° coverage.
270° at the dock
Three faces captured as the pallet moves between two dock units.
05 / THE PLATFORM
See what happened.
Know what needs attention.
Shipments, exceptions and visual evidence in one place. A shared record for the dock, the office and the next customer conversation.
One shipment record
Connect dock activity with the information your team already works with.
Exceptions in focus
Find shipments that need attention without losing the bigger picture.
Evidence you can revisit
Go back to the pallet images when a count, condition or claim is in question.
FROM THE PEOPLE WHO RUN THE DOCKS
“LuminX's AI technology revolutionizes warehouse productivity. In my career, I haven't seen a product like this — one that improves our team's efficiency while enhancing quality and reliability.”
Robert BascomCOO, Vertical Cold Storage
“Verification at the dock has been a blind spot in ground freight for years. LuminX is the most practical approach I've seen — it fits the way a dock actually runs, without adding a single step for the operator.”
Wiley StrahanVP Ground Freight, Maersk
“We see LuminX as a game changer for our dock operations. Its real-time automation streamlines shipping and receiving, cutting down on manual labor and reducing costly errors.”
Eric KasperCEO, 1 Commerce
“Returns are messy, and verification at intake has always been the weak point. LuminX is the most credible approach I've seen to make the dock accountable without slowing anyone down.”
Tim FehrHappy Returns
LET’S START AT YOUR DOCK
See LuminX
on your dock.
Walk us through your shipping and receiving workflow. We’ll show you where LuminX fits—and what a pilot at one door could look like.
Request a demo